Route SSO-only users to their account-specific SSO
When our SSO-only users go to a SimpleMDM bookmark in their browser, they get routed to the email/password login page. Since SSO login (via SAML) requires an organization-specific sign-in page, they don't know where to go to sign in.
A suggestion that I hope would help here would be to route a user whose account is SSO-only to their organization's SAML login page so that they can complete their sign-in flow. This could either be letting them enter their email on the existing login page or having a button on the page for "Log in via SSO" so they could enter their email there.
Thanks for a great service!
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Ben Goodstein commented
Yes, this is very frustrating. Give us a login with SSO button, or present the username first and decide what to do with it, or just work out from the resource requested which SSO login to redirect to.
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Ray Fleischmann commented
No matterhow often we publish the URL for our SAML we still get "TONS" of calls weekly asking for it.