Remote Screen Share Help
View device screen remotely to have field workers solve issues. (no screen control, just view) So we can talk them through and try solve the problem they may be having.
18
votes
Ryan Hermann
shared this idea
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Nathan Glassburner
commented
This functionality would take SimpleMDM over the top, vs requiring having another vendor application . The ability in our workforce to assist and support "Field Staff" would be massive.
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Baher Tawedrous
commented
I used an MDM program (Mosyle MDM) in the past that allowed the agent to remote into iPhones and iPads to help the user with their issues. It makes things much easier, instead of using Facetime and asking the user to share their screen because they don't know how most of the time. Please add Remote View and maybe the ability to control and click. Thank you!
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Ted
commented
I would also request screen control