Remote Screen Share Help
View device screen remotely to have field workers solve issues. (no screen control, just view) So we can talk them through and try solve the problem they may be having.
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Nathan Glassburner commented
This functionality would take SimpleMDM over the top, vs requiring having another vendor application . The ability in our workforce to assist and support "Field Staff" would be massive.
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Baher Tawedrous commented
I used an MDM program (Mosyle MDM) in the past that allowed the agent to remote into iPhones and iPads to help the user with their issues. It makes things much easier, instead of using Facetime and asking the user to share their screen because they don't know how most of the time. Please add Remote View and maybe the ability to control and click. Thank you!
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Ted commented
I would also request screen control