I used an MDM program (Mosyle MDM) in the past that allowed the agent to remote into iPhones and iPads to help the user with their issues. It makes things much easier, instead of using Facetime and asking the user to share their screen because they don't know how most of the time. Please add Remote View and maybe the ability to control and click. Thank you!
I used an MDM program (Mosyle MDM) in the past that allowed the agent to remote into iPhones and iPads to help the user with their issues. It makes things much easier, instead of using Facetime and asking the user to share their screen because they don't know how most of the time. Please add Remote View and maybe the ability to control and click. Thank you!