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Knowledge Base

← Customer Feedback & Documentation

  1. Planning Your Deployment →

    1. 1. Welcome!
    2. 2. Supervising Devices
    3. 3. Choosing An Enrollment Method
    4. 4. Managing App Licenses
    5. 5. Managing Apple IDs (Or Not)

  2. Account Setup →

    1. Creating a Push Certificate
    2. Connecting a VPP Account
    3. Connecting a DEP Account
    4. Adding Users & Roles

  3. Enrolling Devices →

    1. Group vs Single Device Enrollment
    2. Enrollment by Link
    3. Enrollment with Apple DEP
    4. Enrollment with Apple Configurator

  4. Device Management →

    1. Device Information
    2. Device Groups
    3. Device Actions
    4. Configurations & Accounts
    5. Location Tracking

  5. App Management →

    1. Apple VPP Apps
    2. App Store Apps
    3. Enterprise & Ad-hoc Apps
    4. macOS Packages
    5. Deploying and Updating Apps

  6. Advanced Features →

    1. Attributes & Custom Attributes

  7. SAML Integration Guides →

    1. Okta SAML Integration
    2. OneLogin SAML Integration
    3. G Suite SSO SAML Integration
    4. ADFS SSO SAML Integration

  8. Common Questions →

    1. If I remove an app from an app group, will it delete it from the devices?
    2. How can I push/install iOS apps silently?
    3. Can I update apps on an iOS device without prompting the user?
    4. Can the Settings app be blocked or hidden?
    5. If I disable the App Store can I still install apps via SimpleMDM?

  9. Error Messages →

    1. Error: "Invalid access rights" or "profile is invalid" during enrollment
    2. Network error when enrolling via Apple Configurator
    3. Error: "The new MDM payload does not match the old payload"
    4. Error: "A configuration file was not found. Please install this app via the SimpleMDM service."
    5. "NSURLErrorDomain -1012" when enrolling devices with Apple Configurator

  10. All articles →

    1. Error: "Invalid access rights" or "profile is invalid" during enrollment
    2. Can I reuse a volume purchase code by uninstalling the paid app and reinstalling it on a different device?
    3. Necessary Firewall Permissions for SimpleMDM Usage
    4. If I remove an app from an app group, will it delete it from the devices?
    5. Can I block iOS updates?