AdminSimpleMDM (--------, SimpleMDM)

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  1. 2 votes
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    1 comment  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminSimpleMDM (--------, SimpleMDM) commented  · 

    Hi Osian - Thanks for writing in. What kind of tracking information are you interested in? Logging or location tracking?

  2. 17 votes
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    2 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminSimpleMDM (--------, SimpleMDM) commented  · 

    Have you seen the "Installs" tab under the App Details screen? This lists every device that has the app installed and also lists the version of the app that is installed.

    You can view this interface by visiting App & Media > Catalog, clicking on the app in question (the version does not matter) and then clicking on the "Installs" tab.

  3. 1 vote
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    1 comment  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminSimpleMDM (--------, SimpleMDM) commented  · 

    SimpleMDM currently lists a version of the human readable name within the administration UI under Devices > Devices. Is this version suitable for the API call you are requesting?

    Apple will provide varying human readable versions for a particular device depending upon which of their data sources is polled.

  4. 3 votes
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    0 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminSimpleMDM (--------, SimpleMDM) shared this idea  · 
  5. 28 votes
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    2 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminSimpleMDM (--------, SimpleMDM) commented  · 

    Hi Luke- Some customers achieve this by creating a "maintenance" device group and then use the API to move devices between the maintenance group and their native group at a scheduled time via the API.

    If you are only needing to update an *enterprise* app in single lock mode, you can simply run the update command during off hours using the API (https://simplemdm.com/docs/api/#update16). Single app lock does not need to be disabled when updating enterprise apps.

  6. 1 vote
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    2 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminSimpleMDM (--------, SimpleMDM) commented  · 

    Thanks for the clarification, Ben. We will keep this in mind.

  7. 87 votes
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    14 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminSimpleMDM (--------, SimpleMDM) commented  · 

    Have you considered opening separate SimpleMDM accounts for each of your customers and then granting your user account access to each? This allows you to achieve full account configuration and billing isolation.

    AdminSimpleMDM (--------, SimpleMDM) commented  · 

    How do you envision controlling access to shared configurations? For instance, if an admin is limited to managing one group of devices, are they permitted to create or modify profiles related to that group that may be related to other groups as well?

  8. 6 votes
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    3 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminSimpleMDM (--------, SimpleMDM) commented  · 

    Thanks for the clarification. We'll keep the request live.

  9. 4 votes
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    2 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminSimpleMDM (--------, SimpleMDM) commented  · 

    Have you tried using the export feature on the devices screen?

  10. 3 votes
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    2 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminSimpleMDM (--------, SimpleMDM) commented  · 

    Phil: Does it make more sense to associate this prefix value with the email "provider" object or on an individual "account" object basis for your organization?

  11. 1 vote
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    1 comment  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminSimpleMDM (--------, SimpleMDM) commented  · 

    Hi Andrew-

    We do not have plans of adding subgroups to DeviceLink. We are, however, planning on an app deployment improvement this year. We will keep your suggestion in mind and see if we can address it through a different means.

    Thanks!

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