Currently, SimpleMDM by default pulls the WiFi MAC address for all supervised devices, but does not pull ethernet MAC address.

During our device onboarding process, some of our Apple devices do not configure themselves over Wifi, and hence it is more valuable for us to pull the eth card MAC address instead (which now has to be manually copied by hand/scanned from device packaging/pulled from Network settings in MacOS).

We would like the option for SimpleMDM to retrieve both the WiFi and ethernet MAC Address (if available) for all supervised devices.

It doesn't look like IKEv2 connection type is supported in the UI. This would be useful with attribute support so that we can add accounts per device and have the username and password assigned in the profile.

As the lead client systems engineer at a medium sized global organization I would like to be able to more granularly delegate current aspects of User Roles in SimpleMDM for a variety of reasons.

Example: I want to allow my Service Desk and Audio Visual team members to move devices into and out of groups to control features like Single Application Lock for appliance iPads, without giving them access to modify account level settings or make changes to the group configurations.

At the moment, when you send a remote lock/wipe command - you're required to set a PIN. But that PIN isn't retained by SimpleMDM... which means you're trusting ME to do it... ;)

But more seriously - it would great for that PIN to be viewable in SimpleMDM. My use case? Service desk admin sends a remote lock for a stolen device, finishes their shift, goes home.

Laptop is found, someone else on helpdesk can pick up the ticket, retrieve the PIN, and send it on to the end user.

Enrolling devices through Portable hotspot. When targeted devices are connected to admin device hotspot and by entering the user credentials for the login. Hence the mobile device is enrolled and the profiles are pushed.

Okta have nice "Device trust" setting do you guys think it will be possible to cooperate with them and make this happen?

https://help.okta.com/en/prod/Content/Topics/Mobile/Okta_Device_Trust_Jamf_macOS_Devices.htm

It is easy for iOS/Windows but they need some API access to verify device in MDM.

Thanks

We are using few Custom Attributes that can have only some options (like kiosk app). Having drop-down list with options will be really nice.

Then it will allow us to set possible Attributes and help desk will just choice from drop-down list.

Thanks David

It would be excellent to allow a custom URL for the "Welcome screen" contents, including providing drop-in HTML for a "start enrollment" button. This way, we could for example redirect to existing EULA agreement pages and pop the user right back to the SimpleMDM workflow.

Under Passcode Policy, can the option be placed to require a passcode? I could not locate that option anywhere ...

On the main Devices View, include the serial number as a column. Or have the ability for Users to add fields to this table to customize the view.

Notification if device is offline for given time. We have some devices in remote locations and would like to be notified if they have not checked in with the MDM for a specified period so that we can investigate why the devices are offline.

We need a report to see device movements from users. Also see devices removed by and the related information

It would be extremely useful if a device dropping below a minimum specified battery level would trigger a notification to the administrator via email. This is a weak point with remotely located devices that are left on and accessible for long periods at a time. Even the genuine high wattage Apple chargers can require a power cycle after being left on for long periods, to avoid the device battery discharging faster than it is maintained.

allow exceptions to Apps that are still useful but are restricted to the profile settings.
if your profile settings have age restricted Apps set at 14+, have an exception box to allow Apps that have a 17+ to still function on device.

In Apple Configurator 2, there is an option to customise the “Trust” of a Wi-Fi configuration. This allows connecting to an enterprise network (in my case TTLS+PAP) without getting the “Untrusted Certificate” pop-up on iOS.
It would be great to be able to set these fields in the SimpleMDM UI too!
(I actually spent a few days searching why I was getting this pop-up on iOS, and not on macOS; turns out on macOS having the certificate installed in the keychain seems to be enough, but not on macOS…)

create automatic lists devices.
Devices are automatic assigned depending of some features like memory,, IOS version or specific version of an App installed.

If SSO is enabled on an instance it would be nice to disallow logins using application passwords (maybe admins or owners excluded).

We deploy Wandera using SimpleMDM to manage data use, but the integration on the Wandera side is weak. We can pass simple things during Wandera enrollment (device name, device ID, etc...) but that's about it. Is there a chance we could do more to bring these two tools together? Display Wandera stats in SimpleMDM or pull SimpleMDM information into Wandera post enrollment?

We need the ability to enrol macs into AD. This is done via the Directory payload, but I can't find a profile for it in Simple MDM. Before this is present, we can't switch to Simple MDM and is stuck with Apples Profile Manager.

At the moment there is only
- Serial Number
- OS Version
- Storage Capacity.

I would like to have also:
- MacBook (Size, year, version)
- Processor
- Memory
- Graphics